WOW-FACTOR” SATISFACTION GUARANTEE
When someone tries one of our OVATION FOODS products, we usually hear the word “WOW.” We call that they “WOW FACTOR!” We are confident that you will also absolutely enjoy each great-tasting OVATION FOODS product! However, we do know that taste is subjective. If you are not satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. You are a valued customer, and your experience and satisfaction are important to us.
*This satisfaction guarantee policy is for purchases made through this website (inovationfoods.com) only. Requests for refunds or replacements must be made within 30 days. After 30 days, requests regarding product defects or order errors will be considered.
OVATION FOODS is not able to accept returns to our fulfillment center. If there is a concern with any OVATION FOODS delivery you receive simply CONTACT US with your detailed information, including; NAME, ORDER #, PHONE #, MAILING ADDRESS, and REASON for your return or dissatisfaction and we will make appropriate accommodations. If you feel there is a manufacturing defect, we require that you also include photos of the product.